Hrvatski Autoklub (HAK)
Avenija Dubrovnik 44, P.O. Box 240
Tel. (+385 1) 1987 (Road assistance)
Tel. 072 777 777 (Road information)
Tel. (+385 1) 464 0800 (Road information) - from aboard
Fax. (+385 1) 66 03 287 (Road assistance)
E-mail : firstname.lastname@example.org (Road assistance)
E-mail : email@example.com (Road information)
Breakdown and towing service
Breakdown service : By HAK clubs and it’s affiliated local clubs
throughout the country, dial +385 1 1987 if calling from a mobile phone or 987 form landline phone.
On motorways use of roadside emergency phones, where available. In general, breakdown
service is available 24 hours a day , in most major cities, especially along the
coast during summer and only in Zagreb from 6.00am to 0.00pm. Free of charge for
holders of the International Assistance Booklet in terms of the "Snake" agreement,
Category B, as well as "SMARC" agreement. Spare parts must be paid for.
Towing service : On the whole territory of the country, 24 hours
a day, call Tel. nr 1987; by affiliated local clubs and contractual partners. Free
of charge for holders of the International Assistance Booklet in terms of the "Snake"
agreement, Category B, as well as "SMARC" agreement.
Help, advice and information
Touring services : Information on customs, travel itineraries,
free of charge. Recommendation of hotels, garages.
Road information : 24 hours a day, call telephone nr 072 777 777 (Road information) or (+385 1) 464 0800 (Road information - from aboard); via radio (in italian, english, and german languages during the summer),
TV and press. E-mail : firstname.lastname@example.org (Road information)
Legal service : Legal advice, assistance and opinions free. Lawyer’s fee payable.
Travel and leisure activities
Camping : In most campsites there is a 5 - 10 % discount for HAK
members and foreign tourists, holder of the International Camping Card (CCI).
Show your Card! discounts.
Sales : Road maps.
Miscellaneous services for FIA club members : Maximum aid for foreign club members.