Roadside assistance
Hrvatski Autoklub (HAK)
Avenija Dubrovnik 44, P.O. Box 240
10010 Zagreb
Tel. (+385 1) 66 11 999 / 987 (Road assistance)
Fax (+385 1) 66 23 111 / 66 03 287, 46 93 702 (Road assistance)
E-mail : hak@hak.hr
Breakdown and towing service
Breakdown service : By HAK clubs and it’s affiliated local clubs throughout the country, dial Tel. 987 or +385 1 987 if calling from a mobile phone. On motorways use of roadside emergency phones, where available. In general, breakdown service is available 24 hours a day , in most major cities, especially along the coast during summer and only in Zagreb from 6.00am to 0.00pm. Free of charge for holders of the International Assistance Booklet in terms of the "Snake" agreement, Category B. Spare parts must be paid for.
Towing service : On the whole territory of the country, 24 hours a day, call Tel. nr 987; by affiliated local clubs and contractual partners. Free of charge for holders of the International Assistance Booklet in terms of the "Snake" agreement, Category B.
Help, advice and information
Touring services : Information on customs, travel itineraries, free of charge. Recommendation of hotels, garages.
Road information : 24 hours a day, call telephone nr (+ 385 1) 464 08 00 ; via radio (in italian, english, and german languages during the summer), TV and press.
Legal service : Legal advice, assistance and opinions free. Lawyer’s fee payable.
Travel and leisure activities
Camping : In most campsites there is a 5 - 10 % discount for HAK members and foreign tourists, holder of the International Camping Card (CCI).
Other services
Show your Card! discounts.
Sales : Road maps.
Miscellaneous services for FIA club members : Maximum aid for foreign club members.
